Audo Studio support
Open Studio or contact support. Include that you use Audo Studio so we can help with the right account.
Accounts, plans and payments
Sign in with your existing Studio email at app.audostudio.com. Open Account for your plan and minutes, or Support for help from inside Studio.
Studio accounts, subscriptions and minutes are separate from the newer tools on audo.ai. You do not need to create an Audo account to keep using Studio.
File types
Studio’s upload picker accepts these audio and video formats. A file’s codec and browser support can still affect whether it plays or can be processed.
| Audio | Video |
|---|---|
| WAV, AAC, MP3, M4A, FLAC, OGG, AMR, WMA | MP4, MOV, WebM, MKV, ASF, WMV, AVI, FLV |
If a file will not upload, try a smaller file, confirm its format, and use an up-to-date browser. Studio shows its file-size limit when you upload. If the problem continues, contact support with the format, approximate size and error message.
Your browser
Use a current version of your browser. Studio may show an extra warning on Safari or iOS, and older accounts can use a different upload flow. Ask support about a specific file or browser instead of relying on the old browser-version table.
Privacy and terms
Read the Studio privacy policy and Studio terms of service. Back to Audo Studio.